Frequently Asked Questions

Do Cross Safe employees wear uniforms?

All Cross Safe employees will be attired in standardized uniforms for easy identification.  All employees will maintain a clean and presentable appearance.  Employee uniform standards include:

  • Black logo Cross Safe polo shirt with black pants/shorts
  • ANSI 2/3 reflective safety vest
  • Lighted stop paddles and/or flashing baton

What sort of training do Cross Safe crossing guards receive?

Cross Safe has continued to improve upon our Crossing Guard system.  We have developed a crossing guard specific training program that each crossing guard must attend which consists of:

  • Classroom training
  • Customer service
  • Safety, rules, & regulations
  • On the job training
  • State mandated crossing guard guidelines
  • Site orientation

What sort of training do Cross Safe supervisors receive?

All supervisory personnel attend a 3 day educational conference in Charlotte each summer to improve company and industry best practices in the areas of Human Resources, Parking Management, Safety, Compliance, Problem Solving, Accounting, and to enhance lines of communication with their peers in the company.

How does Cross Safe ensure that the ongoing quality of services delivered is maintained at a high level?

We use several methods of evaluation that include the following:

  • In-house - our managers perform regular spot-checks.
  • In-house - we send out ‘mystery shoppers’ to witness our services first hand.
  • On a regular basis, the president of the company will telephone our primary project contact to see how things are going.
  • Annually, we send out an account survey form to our contact at each account.

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